Point Four Clients
At Point Four we are proud of our customers and value their opinions; believing they provide the truest reflection of our business performance. We place our confidence in retailer satisfaction to such a level that we offer potential customers the opportunity to talk directly to other clients operating our solutions in their region. Don't just take our word for it; read for yourself what our customers have said about Point Four Systems and Services:
Mace Cargan:
3 Lane EPoS Management System and Fuel Solution
“I would like to express my total satisfaction with the new fuel system installed by Point Four and I found it exceeded our requirements as a busy retail outlet. It is considered to be user friendly by our staff and gives us total control on the dispensing of any fuel from our pumps and enables us to monitor prior to releasing red diesel to comply with legal requirements. The reports are informative and the system enables me to manage my wet stock whereby I input Tank Dips and fuel deliveries so as to avoid under or overstocking. Finally I would therefore recommend Point Fours wet stock till and management system to any future retailers.”
Dermot Keating, Store Manager
Galvin's Centra Dunmanway:
3 Lane EPoS Management System and Fuel Solution
"We had been operating Point Four’s Mid Office system since 2005 when we heard about Point Four’s new Fuel Solution. The decision to upgrade came down to price and value for money, plus we already had an excellent relationship with Mark, our designated Point Four engineer.
The installation process was seamless and the training we received was enough to get us started without overkill. We encountered a few hiccups in the weeks just after installation but nothing major, and felt supported by the staff at Point Four who are very efficient and professional. We are very happy with the backup we are receiving both through Mark and from the service team. Any new updates/reports we need are swiftly received. We enjoy use of the back office PC “Till Viewing” function as an aid for training new staff. I cannot fault the service desk. Any calls or queries that have been made have been addressed within 24 hours.
Since the new software installation our greatest satisfaction is with the reliability of the system, the ease of use and the comprehensive reporting. We now have a better understanding of how our business is doing on a daily/hourly basis. I would definitely recommend Point Four."
Richard Galvin, Store Owner
McAnerneys Supermarket:
12 Lane EPoS Management System and Fuel Solution
"Point Four have been my chosen EPoS provider for over twelve years. I originally chose Point Four because they offered more flexibility than other systems on the market. I now operate Point Four’s Windows Touchscreen solution with the addition of Point Four’s Fuel Solution in 2012, replacing the previous HTEC Hydrapos software. There is always a period of adjustment with any new installation but Point Four listened to our needs and worked closely with us to get us running smoothly. The service desk are helpful and professional and following my latest upgrade I have noticed real improvements to service quality and daily running of the store."
Aidan McAnerney, Store Owner
Rice’s Supermarket :
10 Lane EPoS Management System
“Previously had an ITS system and compared to that the Point 4 system is 100 times better! The support service response times are excellent and reliable. Point Four support in general is brilliant”
Paul Rice, Owner
Stans Superstore:
14 Lane EPoS Management System
“The system is simple to use and never lets us down. Point Four provide excellent support and services always there when we need them”
Justin Smart, Store Manager
Paradise Park Garden Centre :
4 Store Head Office Multisite EPoS Management System
“Does what it says on the tin! The support service is good. No problem with support as there is always someone there to answer questions”
Brian Sayers, General Manager
Emersons of Armagh City:
17 Lane EPoS Management System
“Having used the Point Four system for 4 years. I have found it to be a flexible and efficient addition to our business. Software support is personal and professional.”
Gavin Emerson, Owner
Good Deal Drugstore :
2 Site Head Office and EPoS Management System
“Not a perfect system but good! Excellent service from the support desk and we find the staff to be knowledgeable and helpful”
Ian Lush, Owner
Trelawney Stores :
1 Lane EPoS Management System
“After using a Point Four Solution for 5 years, I have just upgraded to new hardware. Staying with Point Four was an easy decision and the right choice for my business. The support I receive is 10 out of 10. The EPoS system is reliable, efficient and easy to use and coupled with the excellent back up support which is invaluable to me you have a winning formula.”
Paul Gentle, Owner
C.E. Bradley Mini Market :
2 Store EPoS Management System
“I have been a Point Four customer for 13 years, initially running a DOS system and later converting to their Windows Touchscreen Tills. The transition was very smooth and the service from the support desk is second to none. I would happily refer Point Four to anyone. I feel like I am dealing with a local business which supports my local business.”
Paul Matthews, Owner
Hickson’s Supervalu Tullow :
7 lane Musgrave Management System
“Our store works hard to offer an unrivalled level of service and we expect nothing less from our service providers. Let’s be realistic, all IT systems have issues, but it's the way Point Four puts them right that makes the difference.”
Tommy Hickson, Owner
Brunels Ltd:
2 Store EPoS Management System
“I have been with Point Four since 2007 and operate their windows solution in four stores. The service and support I have received is 1st class and all staff members are polite and very helpful. I would highly recommend Point Four as a company.”
Trevor Bratty, Owner
Supermarket Express:
2 Store EPoS Management System
“I started using EPoS in the 80’s and have experienced solutions from ITS, Torex, Point Four and Epositive before returning to Point Four. In my opinion the Point Four system has the superior edge. The system is simple, easy to navigate and does everything you need and expect from EPoS. I have control over all my margins and the promotional functionality is extremely useful. The service desk at Point Four is second to none, 110%. Whenever you need help you make a call and they are there for you. When you are a ‘one man band’ playing all the roles, this level of support is invaluable.”
Farzand Ali, Owner